Privacy Policy

SettlementPanel (“SettlementPanel”, “Company”, “we”, “our”, or “us”) is committed to safeguarding and protecting your privacy. We take data protection and confidentiality seriously and are dedicated to ensuring that your personal information remains secure.

This Privacy Policy describes how SettlementPanel collects, uses, stores, shares, and protects the information provided by users when visiting our website, submitting forms, communicating with us, or using our services related to debt resolution, financial consultation, and settlement assistance.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, kindly refrain from using our website or services.

Note: This Privacy Policy may be updated or modified from time to time without prior notice. Users are advised to periodically review this page to stay informed about any changes.

Collection of Personally Identifiable Information

We may collect personally identifiable information from you when you:

• Fill out a contact form or consultation request
• Register for a callback or advisory session
• Communicate with us through calls, emails, chats, or WhatsApp
• Use our website or services voluntarily

The information collected may include:

• Full Name
• Mobile Number
• Email Address
• Loan or debt-related details
• Financial hardship information voluntarily shared by you

Where applicable, billing information may also be collected for service-related payments.

Payment Information

All payment transactions are processed through secure third-party payment gateway providers. SettlementPanel does not store debit card, credit card, or banking credentials on its servers, except limited transaction-related details where necessary for verification or record purposes.

We reserve the right to contact users through phone calls, SMS, WhatsApp, or email regarding consultations, services, support, updates, or other service-related communication, even if the mobile number is registered under DND (Do Not Disturb), to the extent permitted under applicable laws.

Use of Non-Personal Information

We may automatically collect certain non-personally identifiable information when users visit our website, including:

• Browser type
• Device type
• Operating system
• Language preference
• IP address
• Time zone
• Website usage patterns
• Referring and exit pages
• Date and time of website visits

This information is used for analytics, website administration, improving user experience, and security purposes.

Use of Information

SettlementPanel may use the information collected for the following purposes:

• To provide debt resolution and consultation services
• To respond to inquiries and support requests
• To evaluate financial circumstances and suggest suitable solutions
• To communicate updates, notices, and service-related information
• To improve website functionality and user experience
• To maintain records and comply with legal obligations
• To prevent fraud, unauthorized activity, misuse, or security threats
• To send promotional or informational communications, unless opted out by the user

Cookies and Tracking Technologies

SettlementPanel and its third-party analytics or advertising partners may use cookies, web beacons, pixels, and similar tracking technologies to enhance website functionality and improve user experience.

Cookies help us understand user preferences, analyze website traffic, personalize content and communication, and improve website performance.

Users may choose to disable cookies through their browser settings. However, certain features or functionalities of the website may not operate properly if cookies are disabled.

Sharing of Personal Information

SettlementPanel does not sell, rent, or trade personal information to third parties for marketing purposes. We may share information only under the following circumstances:

• With employees, consultants, legal professionals, or authorized representatives working on your matter
• With service providers assisting in website operations, payment processing, or communication services
• To comply with applicable laws, court orders, legal processes, or regulatory requirements
• To protect the rights, property, safety, or lawful interests of SettlementPanel or its users
• In connection with a merger, acquisition, restructuring, or transfer of business assets

Any third-party access to personal information shall be limited strictly to the purpose necessary for providing services or complying with legal obligations.

Third-Party Links

Our website may contain links to external or third-party websites that are not owned or controlled by SettlementPanel. We are not responsible for the privacy practices, content, or policies of such websites. Users are encouraged to review the privacy policies of third-party websites independently.

Data Security

SettlementPanel adopts reasonable technical, administrative, and organizational safeguards to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction. Security measures may include SSL (Secure Socket Layer) encryption, secure servers and protected databases, restricted access controls, and regular security monitoring and vulnerability checks.

While we strive to protect user information using industry-standard practices, no method of electronic transmission or internet-based storage can be guaranteed to be completely secure. Users share information at their own risk.

Testimonials and Reviews

SettlementPanel may display testimonials, feedback, or reviews received from clients on the website or promotional materials. Consent may be obtained prior to publishing any personally identifiable information along with testimonials. Users may request removal of testimonials or reviews by contacting us.

User Consent

By accessing our website, submitting forms, or sharing information with us, users expressly consent to the collection, storage, processing, and use of their information in accordance with this Privacy Policy.

Limitation of Services

SettlementPanel is a debt resolution and advisory platform. We are not a bank, NBFC, lending institution, or credit provider. We do not provide loans or guarantee settlement outcomes. All services are subject to individual circumstances, lender policies, and applicable laws.

Changes to This Privacy Policy

SettlementPanel reserves the right to amend, modify, or update this Privacy Policy at any time without prior notice. Changes shall become effective immediately upon being published on the website.

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